Best customer service ever!,
February 7, 2010 Dorothy Adler (greenwich, ct United States) - See all my reviews
This review is from: Women's Alpine Parka, Red (Apparel)
The jacket I ordered was a little larger than I expected.
I emailed Amazon on the return process, they got me in touch with the company. They answered my questions promptly and advised me on the return process. They immediately sent out a replacement. Wow! Other merchants can should take some lessons from Charles River!